Privacy policy

We at RENOLIT are delighted that you have decided to visit our website and that you are interested in our company and our products. We take the protection of your private data very seriously and we want you to feel comfortable when you visit our website. The protection of your privacy when processing personal data is a matter of great importance for us and we take it into account in our business processes. We process the personal data which is collected when you visit our website in accordance with the data protection regulations of the country in which the office responsible for the data processing is located. Our privacy policy is also based on the data protection guidelines which are applicable to RENOLIT. RENOLIT websites may contain links to websites of other providers which are not covered by this privacy policy declaration.

The collection and processing of personal data

When you visit our websites, our web servers will store, as a standard procedure, the IP address that has been assigned to you by your Internet service provider, the website from which you visited us, the web pages on our site that you visit, as well as the date and duration of your visit. Personal data will only be stored if you voluntarily provide us with it, for example as part of a registration process, a survey, a competition, an Email newsletter, an order or for the purpose of performing a contract.

The use and passing on of personal data and its purpose

RENOLIT will use your personal data for the purposes of the technical administration of its websites, for customer management, product surveys and marketing, and only to the extent necessary for the respective purpose.

Personal data will only be transmitted to governmental bodies or authorities if this is required under mandatory provisions of national law. Our employees, agencies and traders are all bound by a duty of confidentiality.


We would like to use your data to enable us to inform you of our products and services and possibly to ask you questions about them. Of course, participation in such activities is voluntary. If you do not agree to this, please contact us at to that effect at any time and we will appropriately block the data.


By registering for RENOLIT‘s newsletter, the user is explicitly agreeing to having their data collected, used and processed. Unless the user consents to their data being used further, such data shall only be used for the purpose of customer support, surveys and dispatching this newsletter. Details that go beyond the email address are voluntary and intended solely to address the user personally. There is an encrypted hyperlink in each newsletter that enables the user to get to their data and make any changes or delete it. The user may end their subscription by using the cancellation option provided in the newsletter.
RENOLIT uses software for the newsletter that stores the usage behaviour anonymously. The hyperlinks that have been clicked are registered at the same time, though they may not be assigned to an individual. The profile information we produce about the user of our website and our newsletter is always anonymised and is used only to improve user navigation and optimise the offer in the interests of the user. We do not register any individual behaviour.

Google Analytics / Cookies

Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses Cookies, text files which are stored on your computer to help the website analyze how users use the site.

The information generated by the cookies about your use of the website will normally be transmitted to and stored by Google on servers in the United States. If IP anonymization is activated, Google will abbreviate your IP address within the member states of the European Union or in other states beyond the EU which are members. Only in exceptional circumstances will the whole IP address be transferred to a Google server in the USA and abbreviated there.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so you may not be able to use the full functionality of this website.
You can opt-out from being tracked by Google Analytics by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

RENOLIT also uses cookies to track visitors’ preferences and to optimise the design of the websites accordingly. Cookies are small files which are stored on your hard drive. These make navigation easier and make a website more user-friendly. Cookies also help us to identify particularly popular areas of our Internet offering. This allows us to more precisely tailor the content of our websites to your needs and thus improve our offer for you. Cookies can be used to determine whether your computer has already communicated with our websites. Only the cookie on your computer will be identified. Personal data can then be stored in cookies if you have agreed to this, for example to facilitate protected online access, so that you do not have to repeatedly enter your user ID and password.

Of course you can also view our website without cookies. Most browsers accept cookies automatically. You can prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. You can find out the details of how this works from the instructions provided by your browser provider. You can delete cookies which have already been stored on your computer at any time. However, if you do not accept cookies this may limit the functionality of our offering.


RENOLIT employs technical and organisational security measures to protect your data under our management against manipulation, loss, destruction and access by unauthorised persons. Our security measures are continually improved in line with technological development.

Information right

Upon request, RENOLIT will provide you as soon as possible and in accordance with the applicable laws with written information as to whether we are storing any of your personal data and what that data is. If we are storing incorrect information, despite our efforts to ensure that data is correct and up-to-date, we will correct it if you make a request to that effect.

If you have any questions regarding the processing of your personal data, please contact our data protection officer, who is also available with his team to respond to requests for information, suggestions or complaints.

Data Protection Officer
Dirk Ehlert